How Sip2Me works
Sip2Me operates a private communications environment dedicated to your business. Calls come in through established carrier networks. Sip2Me applies your roles, routing, availability, business hours and communication policies. The right people are reached, missed communications are recognised, history is preserved — and your team sees what needs attention in Sip2Me Command.
They ring the number they already know. It arrives over the same carrier networks every telephone in the world uses. What changes is what happens in the two seconds after that: whether the call reaches the person who owns the work, what happens when it doesn’t, and whether anybody finds out.
You describe the business — who does what, when you are open, who covers after hours. Sip2Me applies it to every call and records what actually happened.
And when nobody answers…
Everything below is Missed Call Rescue™ — what happens on the calls that would otherwise just be gone.
A communications environment dedicated to your organization, hosted and operated by Sip2Me and connected outward through carrier networks we manage. Your handsets, your numbers, your people.
yours — we configure it and licence the softwareWho rang, who picked up, how long it lasted, and what happened next.
on your server, not a shared platformNobody picked up. A call that rolled to voicemail counts as missed, because from the caller's side it was.
detected within 60 secondsAre you open? Is it inside calling hours? Have we already rescued this person? Have they opted out? Any single no, and nothing happens.
every answer recorded, including the refusalsDeliberate. Plenty of people ring straight back on their own, and interrupting them is worse than staying quiet.
not a delay — a decisionA short message in your business's voice. It says who you are in the first sentence, that you missed them, and offers a callback.
about three minutes after the missed callA callback request lands in Sip2Me Command with their number and when they first rang. No voicemail archaeology, no guessing which missed call mattered.
recorded as evidence, not as a guessWhat it will never do
Rescue acts only after a call has already gone unanswered. It never picks up a live call on your behalf.
Only someone who just rang your business, about their own enquiry.
One rescue per person. Someone who ignores it is not chased.
Nothing before 9am or after 7pm, in your local time — not ours.
On a closed day it says so and names the day you reopen.
Stop means stop, permanently, across everything.
Straight answers
Usually not — most business handsets work with Sip2Me, and your team can also answer from a browser or mobile.
No. You keep your business numbers and they keep working exactly as they do today. They remain portable, so they are yours to take with you.
No. Your Sip2Me communications environment is dedicated to your organization. Sip2Me provides and manages the underlying infrastructure.
No. Sip2Me provisions, hosts, secures, patches and operates the infrastructure for you. The cost is included as part of your managed Sip2Me environment.
Your environment is designed to be portable. We can export the applicable Sip2Me server configuration so it can be redeployed elsewhere, rather than forcing you to reconstruct your communications architecture from scratch.
Never. Not per minute, not per number, not per destination. Carrier termination is engineered into the platform underneath, so there is no rate deck to read and no per-minute surprise underneath the $199.
A short message naming your business, saying the team was with customers, and offering a callback for one keypress. You hear the exact recording before it ever goes out.
The message changes. It tells them you're closed and names the day and time you reopen, rather than pretending the team is busy.
No. One rescue per person, and no second attempt about the same missed call.
Yes, and it is absolute.
We connect to your existing system and confirm your opening hours and voice. No migration, no downtime, no engineer on site.
Still not sure?
One demonstration call to your own phone.